Onboarding services
SurveyMonkey Apply implementations are supported with complete, end-to-end onboarding services. We’re here to make sure you get up and running quickly - whether you’re setting up one, or hundreds of, programs.
What's included:
• A dedicated Customer Success Rep during onboarding
• Technical and strategic guidance during setup
• Regular check-ins after launch
Training and education
We’re dedicated to helping every customer understand, use, and love SurveyMonkey Apply. That’s why we provide comprehensive training resources and a dedicated account support contact (yes, a real expert person, not just a helpdesk). At SurveyMonkey, we're committed to getting teams up and running in days, not months.
Technical services
We believe SurveyMonkey Apply should work with the other technology tools you use everyday. That’s why we offer a robust API and a wide range of powerful, out-of-the-box integrations. For custom apps and integrations, SurveyMonkey Apply's Technical Services team will scope and help you build any connectors required to effectively integrate SurveyMonkey Apply with your existing enterprise software solutions.
Our support team is here to help
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Online help desk
Access helpful articles and short, digestible how-to videos through our online help desk and quickly find the answers you need. Support resources are available for administrators, reviewers and applicants.
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Email & phone support
Need to talk to a human? No problem! Reach out to our experts via email or phone. Email support is available 7 days a week, and phone support between Monday and Friday.