Tips & Tricks

Keep everyone on track with automated email reminders

Ross May

Did you know that nearly a third of us respond to important emails within 15 minutes? Keeping up to date with projects and communicating quickly is part of how we interact on the day-to-day, so it’s no surprise that applicants value frequent and timely communication as well.

Even with the rise of messaging apps like Facebook Messenger and WhatsApp, email continues to be the top choice for workplace communication, and 73% of CIOs believe this will continue to be the case until at least 2020.

Though you may not be able to respond to every request within a 15 minute window, it’s incredibly important to keep applicants updated during the application and review process.

Frequent and timely email communication will help. You want your applicants to submit applications quickly and efficiently, while at the same time, ensure you’re getting the information you need to make the best possible decisions.

But there are common roadblocks. We all know first-hand how much work it takes to coordinate an entire process, and communication with applicants, especially when they are not moving onto the next stage, can fall by the wayside when other areas of the application and review take priority.

How can we help?

With SurveyMonkey Apply, you can save time and keep everyone on track using automated email reminders for applicants, reviewers, and administrators. This allows administrators to ensure users are getting the information they need, without having to spend time sending individual emails.

You can automatically send reminders before deadlines, when tasks are incomplete, or when users become inactive. Email reminders can be used to keep your applicants on track through their submission, and to keep the review process flowing smoothly, removing bottlenecks.

When do we like to use automated emails?

On a specific date or time. Ex. “Registration has now closed”
• In relation to a specific date or time. Ex. “Registration will close in 5 days”
In response to a specific event . Ex. Sending a “Thank-You Email” when an application is submitted

Let’s say you want to send a reminder to your applicants one week before the deadline (but you don’t want to spend hours sending hundreds of individual emails). Simply set up an automated email, customize the contents, and let Apply do the sending for you.

And if you want to send them a thank-you message after they’ve submitted the application? Set up an automated email that sends after submission and again, customize the contents.

Communicating with your applicants will help keep them informed, engaged, and ensure that they’re able to complete application requirements properly and confidently — so why not make it an automated part of your process?

If you’re interested in learning more about how you can automate reminders and notifications with SurveyMonkey Apply, fill out your information below and our team would be happy to answer your questions!

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